Customer Service Representative
Concord, NC Concord, NC Estimated:
$36.
4K - $46.
1K a year Estimated:
$36.
4K - $46.
1K a year Meineke is constantly looking for driven and talented professionals to join our team.
In over 900 shops spanning coast-to-coast, we look for those who share our passion for high quality repair work to help get our customers back on the road.
A career with Meineke means putting your knowledge and hard-earned skills to work in a locally owned shop.
Each Meineke Car Care Center location is run and staffed by people like you - professionals who enjoy what they do.
We currently have a need for Customer Service Representatives in the Charlotte, N.
C.
& Rock Hill S.
C.
areas.
Competitive wages & benefits, as well as a performance incentive plan.
As a Customer Service Representative, your duties will include:
Welcoming customers & checking them in for service, gathering information, explaining the inspection process, and collecting signed work orders prior to any repairs or servicing is done.
Proactively communicate with customers throughout their visits to the center and keeping them informed, as issues with their vehicle arise.
Receiving payment, communicating Meineke financing options for service provided.
Following up on any customer issues or complaints; ensuring they are resolved.
Managing daily customer callback process to ensure appointments are set.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
$36.
4K - $46.
1K a year Estimated:
$36.
4K - $46.
1K a year Meineke is constantly looking for driven and talented professionals to join our team.
In over 900 shops spanning coast-to-coast, we look for those who share our passion for high quality repair work to help get our customers back on the road.
A career with Meineke means putting your knowledge and hard-earned skills to work in a locally owned shop.
Each Meineke Car Care Center location is run and staffed by people like you - professionals who enjoy what they do.
We currently have a need for Customer Service Representatives in the Charlotte, N.
C.
& Rock Hill S.
C.
areas.
Competitive wages & benefits, as well as a performance incentive plan.
As a Customer Service Representative, your duties will include:
Welcoming customers & checking them in for service, gathering information, explaining the inspection process, and collecting signed work orders prior to any repairs or servicing is done.
Proactively communicate with customers throughout their visits to the center and keeping them informed, as issues with their vehicle arise.
Receiving payment, communicating Meineke financing options for service provided.
Following up on any customer issues or complaints; ensuring they are resolved.
Managing daily customer callback process to ensure appointments are set.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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