Customer Service Representative Dispatcher Community, Social Services & Nonprofit - Concord, NC at Geebo

Customer Service Representative Dispatcher

bluefrog Plumbing
Drain of N Charlotte NC bluefrog Plumbing
Drain of N Charlotte NC Concord, NC Concord, NC Full-time Full-time $18 - $20 an hour $18 - $20 an hour 3 days ago 3 days ago 3 days ago We are looking for a great team player and fun personality to fill our Dispatcher Role.
Our Dispatchers are the first contact with our customers in their time of need, so we need someone who is empathetic, great with customer service and phone skills, and highly comfortable with sales.
Dispatchers also work with our field crew with scheduling, so computer and organizational skills are a must.
We are looking for great team members who are willing to push themselves to grow professionally, to earn money and recognition they deserve, and to have an amazing life-long career in a family friendly environment! Benefits/Perks Flexible Scheduling Advancement Opportunities Competitive Pay Our Mission We're changing how people view plumbers.
We diagnose real problems, provide the right solution for the right price, and build long-term customer relationships.
We're local, essential, and fun.
We're bluefrog .
Our Values We value transparency:
We make things easy for customers, with clear options and clearer communications in every situation.
We value respect:
We respect our work, our team, our customer, and ourselves.
We're on time every time, with the right fix at the right time.
We value solving real problems:
We never settle for bandaids, we fix the root-causes.
We value team culture:
We're enjoyable to work with, treat each other like family, and hold each other to a higher standard of excellence.
Responsibilities Phone Sales and Support Handle all inbound inquiries (Phone, online, etc.
) Handle outbound lead generation from lead sources like Angi and Thumbtack Set and manage the schedules of the technicians Empathetic to the Customer's Situations Qualifications Hard Working Loves to be part of a team Great Sales, Customer Service and Phone Skills Problem solver and critical thinker Strong Computer Skills Multi-tasker Organized This franchise is independently owned and operated by a franchisee.
Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise.
All inquiries about employment at this franchisee should be made directly to the franchise location, and not to bluefrog Plumbing
Drain Corporate.
.
Estimated Salary: $20 to $28 per hour based on qualifications.

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